YourParkingSpace
Reviews and Complaints
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Verified Reviewer |
Birmingham, England
I have not been paid for using my...
I have not been paid for using my space. [STREET_ADDRESS]
Disappointed in difficulty to cont
Preferred solution: If you could pay me for using my space for the last few months
Wandsworth, Wandsworth
Cannot pay even thought here is space to park
We are trying to pay to park our car at *** but cannot pay now we do not know what to do and we came to *** and found we can park here but no luck
Walsall, Walsall
Problem solved by Customer Services ***.
Redditch car park 2, 17 June approx 2.30. reg.
no BF22 GVW .
Returning I accessed parking machine, entered Reg no, number confirmed, cost £1.75, , swiped credit card, requested receipt, told could leave car park, no receipt received . Help pls.
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Verified Reviewer |
Southwark, Southwark
Rented my drive, bookings for last two months and not been paid a penny. Constantly coming up with excuses and ignoring my emails. Will be taking this to trading standards as they have committed fraud
- - No payment received for two months of bookings.
- - They were paid by customers but won’t pay me.
Have been taking bookings from them for my drive for the last 2 months and have not received a penny. Constant excuses and now ignored.
In my eyes, this is fraud.
Will be reporting to trading standards.
They have been paid for bookings from customers but will not pay me what is owed.
I have now had to tell a young man who paid for a month that he can no longer park on my drive. They are ignoring him as well as he has now requested a refund, so we are both out of pocket. How can a company act this way and think they can get away with it? Please do not use. Dishonest to the core.
User's recommendation: Don't go with them as they rent your drive take the money and dont pay you what you are owed. Terrible company.
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Verified Reviewer |
Walsall, Walsall
Parking fine wich I have paid on2nd 04 26
I had to phon the hotel in derby yo sort it out
I paid 58.00 when I arrived at the hotel in Derby on the app on my phone. I have a fine; please sort it out.
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Verified Reviewer |
Littlehampton, West Sussex
Hi, I booked a space this morning every...
Hi, I booked a space this morning every thing seems to have gone through, but I have no confirmation at all. The Parking space is at Greenham Close, my name Peter Gough. Can you please confirm that I have this space,
East Grinstead, West Sussex
Unaware of change to parking payment
- - Dropped at Queen Victoria hospital 15:10, reg CA13BBY; no signs about payment; paid 17:20–21:30 though left 17:45; requests email that it's fair.
I'm a taxi, dropped customer at Queen Victoria hospital at 15.10, reg CA13BBY asked to wait, unaware I had to pay on arrival as no clear signage. I immediately paid when i realised this later, as payment methods had changed since my last visit, and paid from 17.20 until 21.30 so paid for far more time than I stayed as we left at 17.45.
So although the time frame is wrong, the amount paid was far more than the time waiting in the car park. Hopefully this is acceptable as there was a genuine mix up on my part.
Please email me to acknowledge receipt and that this is fair & acceptable. Many thanks.
User's recommendation: Difficult as signage is not clear
Bournemouth, England
Payment enquiry
We just realized we were over 2 hours when leaving and turned around to pay but can't pay as we have re-entered.
Lewisham, Lewisham
Change time
Pjone number will be handyworking phone number so people talk to ooerator redive the problem many thanks
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Verified Reviewer |
Ilford, Redbridge
Money us taken without my consent for parkkng
- - Paid by phone once; charges continue when parking at Oaktree Medical Centre.
- - Refund all charges; contact Mrs Myrna Babb, Tel 0790807****.
Zilch not answering calls no one yo speak to NOTHING RESOLVED
I paid by phone one time, and you keep taking money from my account every time I park by Oaktree Medical Centre. Now I am disabled, so I should not pay at all. Reg EA56VFX.
So you need to give back all the money taken.
Tel: 0790807****
Thank you,
Mrs. Myrna Babb
- Disabled driver
- Disabled persons
Preferred solution: Full refund
Liverpool, Liverpool
Extend booking
Have not had a response to my query which is disappointing Would have thought a simple resolution to resolve
Chepstow, Monmouthshire
Don’t use as 5 years on and they still take FRAUDULENT PAYMENTS… bunch of ***
They take random payments from my current account although I have only used once 5 years ago they are ***
User's recommendation: Steer well clear of these scammers
Brent, Brent
To check a booking
- - Blue Ford LS58NXD illegally parked in the space at 13 Hadleigh Court, 245 Willesden Lane NW2 5RY.
- - Flat 14 booked; driver uses our space; remove cars.
A blue ford registration LS58NXD is illegally parked in the parking space belonging to 13, Hadleigh Court 245 Willesden Lane London NW2 5RY
Flat 14 has a booking with you already. The driver of the car claims that he has a booking for Flat 14s space for one month.
As he can not use flat 14 space which is already let by you, he is using my space.
Parking on our land breaks our lease. Please remove both cars.
The directors do not accept strangers renting car parking spaces on our property.Please contact me before I contact a solicitor or the metropolitan police:
- Letting of car parking spaces is in breach of the hadleigh court lease
Carlisle, Cumbria
I would like to pay for my parking.number 12082
The parking was out of order. I've tried to use the QR code with no success.
How can I pay for my parking at the Cumberland Infirmary? My number from the QR code is 12082.
Preferred solution: Just to pay
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Verified ReviewerResolved: Unreasonable charging at a multi-story car park
- - In Hull, QR for weekly parking led to a full weekly charge, not just time parked.
- - No marked weekly space in the car park; owner sets weekly fee.
Company fixed the issue and I have been provided with full refund. After contacting the car park owner, My parking space refunded the full charge. In addition the QR codes were removed.
I might but I will try to avoid them.
The QR code did say scan here for weekly parking, however once on the form, it appeared to be asking me what time I was leaving today. I therefore assumed that they would be only charged me for the time I had parked. I was wrong.
When I checked what I' had paid it was for the full week.
I contacted them via the app, their response was that the space I had paid for was specified by the owner a a weekly space. I asked as this was the case, could I return to the spot as often as I liked for a week, they said no.
To top things off, 25 mins prior to the time I'd put in as my exit time, they text to see if I'd like to extend my stay, for an extra charge!! I
I explained to them that it was a multi -storey car park with no space marked as a weekly spot. They basically said it was a weekly space commanding a weekly fee but you still have to specify when you are planning to leave. If you don't leave when you specify you will be charged more.
It makes no sense to me. A weekly space should be just that, expiring a week after you arrive.
It is a complete scam.
Yes, I should have checked the fee prior to confirming the booking, but why ask for a departure time if you are intending to charge for a week!! They passed the buck over to the space owner.
I've emailed the shopping center. It should be made clear that if you click on either the monthly or weekly QR codes, you will be charged a full month or week irrespective of the actual time you park.
Preferred solution: Make sure the pricing policy is clear
User's recommendation: Don't use the QR codes, avoid if possible
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" I therefore assumed", you assumed wrong. Pay attention to what you're doing.