YourParkingSpace
Reviews and Complaints

The kiosk seems to be having some issues. As I made the payment, the screen showed that the money was accepted, but the amount has not been deducted from my account.

I was charged twice and trying to contact the company provided difficult on the form as they wanted an iD number which I did not have as I had no receipt

I need to speak to some but that is proving impossible

No happy

My 98 year old mum was rushed to A&E on Saturday I followed but did not take my purse hence not able to pay for my parking mi have been every day since and obviously paid

This was genuine

Booked a car parking space months in advance at the Premier Inn Newport for the Isle of Wight festival. Got a confirmation email days before.

Having spent over an hour in diversions to get to the car park, only to find that the car park is closed to the public as it's backstage in the festival! No access for the parking I had booked and paid for!

We then had to rejoin the diversion to park in the festival car park, which cost £40!!! And we had to walk a considerable distance with a bad back and torn cartilage.

I cannot get to speak with anyone regarding a cancellation and refund. I earlier sent a message but to no avail with reference no. 289****.

Very poor service. Parking booked 2 months ago.

On visit, occupied by other cars now. My son has nowhere to park now as he shifted to university assuming parking is reserved. Under immense stress. On raising the matter to resolve the issue with the space owner, they have just processed the refund with no resolution for the space.

Never ever use them. They just absolve themselves of their responsibilities.

Booking number: 6807****

I booked my monthly parking space and paid. The parking space was set to be booked 2 months in advance.

I was given the contact details of the owner and instructions by email. I called the owner of this parking space, and she said she wasn't aware that this was still a thing. She then told me I did not have permission to use the space and that the space already had a vehicle in it.

She then said that she would cancel my booking and I should receive an immediate refund. I contacted your parking space via WhatsApp, but they refuse to answer me!

I need to talk with customer service about how to pay at location 7104 in Epsom. I want to pay, but my mobile is not updated enough.

Charged twice without notice. Only discovered when checking bank account.

Only one receipt received for one payment. Apparently, it is my fault because their system sometimes lags or has difficulty with internet connection. Well, I tried to book; it did not complete, so a minute later, I tried again and it completed.

So far, I have managed to get agreement for a refund of £5.00 but not the 75p booking fee. I believe their system is rigged in their favour to scam customers.

Registration number DG6 0KSY. I've been charged £132.00 for parking. Will you please look into this, please?

I am a monthly payer for the car park space at Tesco's Southbury Road, Enfield. I have missed my monthly payment and am trying to make that payment today. Can someone even advise me on how to do this, as I will need to use the space when I get home from work?

Many thanks,

Michael

Your company is unable to respond to urgent requests. I am sick of trying to contact someone human for a very easy resolve.

Our customer service is disgusting.

Your loss, I am going to use someone else!

When I payed for my parking it failed and asked me to try again and then I was charged 8.00 instead of 4.00

Did not reply total waste of time and money no customer satisfaction I still await a human to respond if thats possible