YourParkingSpace

This company is impossible to get hold of or speak to. They took money from my bank today for a car I haven't had for over two years.

I'm trying to get a refund, but nothing is working as far as contact—the phone numbers are all invalid, and the online form doesn't work. Seems to me to have been designed to be deliberately evasive!

I cannot get to speak with anyone regarding a cancellation and refund. I earlier sent a message but to no avail with reference no. 289****.

Booked a car parking space months in advance at the Premier Inn Newport for the Isle of Wight festival. Got a confirmation email days before.

Having spent over an hour in diversions to get to the car park, only to find that the car park is closed to the public as it's backstage in the festival! No access for the parking I had booked and paid for!

We then had to rejoin the diversion to park in the festival car park, which cost £40!!! And we had to walk a considerable distance with a bad back and torn cartilage.

Very poor service. Parking booked 2 months ago.

On visit, occupied by other cars now. My son has nowhere to park now as he shifted to university assuming parking is reserved. Under immense stress. On raising the matter to resolve the issue with the space owner, they have just processed the refund with no resolution for the space.

Never ever use them. They just absolve themselves of their responsibilities.

Booking number: 6807****

I booked my monthly parking space and paid. The parking space was set to be booked 2 months in advance.

I was given the contact details of the owner and instructions by email. I called the owner of this parking space, and she said she wasn't aware that this was still a thing. She then told me I did not have permission to use the space and that the space already had a vehicle in it.

She then said that she would cancel my booking and I should receive an immediate refund. I contacted your parking space via WhatsApp, but they refuse to answer me!

Charged twice without notice. Only discovered when checking bank account.

Only one receipt received for one payment. Apparently, it is my fault because their system sometimes lags or has difficulty with internet connection. Well, I tried to book; it did not complete, so a minute later, I tried again and it completed.

So far, I have managed to get agreement for a refund of £5.00 but not the 75p booking fee. I believe their system is rigged in their favour to scam customers.

Registration number DG6 0KSY. I've been charged £132.00 for parking. Will you please look into this, please?

I am a monthly payer for the car park space at Tesco's Southbury Road, Enfield. I have missed my monthly payment and am trying to make that payment today. Can someone even advise me on how to do this, as I will need to use the space when I get home from work?

Many thanks,

Michael

Your company is unable to respond to urgent requests. I am sick of trying to contact someone human for a very easy resolve.

Our customer service is disgusting.

Your loss, I am going to use someone else!

When I payed for my parking it failed and asked me to try again and then I was charged 8.00 instead of 4.00

Did not reply total waste of time and money no customer satisfaction I still await a human to respond if thats possible

I paid for parking but the invoice came back with the wrong car reg on it. To ensure I wasnt fined I paid again, the same thing happened.

I definitely typed the correct one in so it is their error.

I have no booking id as it was a public car park so it is impossible to contact them online. Useless!

No available/ suitable parking space. Need to find another location nearby.

Please process a refund. Thanks