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YourParkingSpace

YourParkingSpace Reviews

www.yourparkingspace.co.uk
What is your customer experience with YourParkingSpace?

YourParkingSpace Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

YourParkingSpace has a 1.4 star rating from 100 reviews, 4% would likely recommend, consumers mostly dissatisfied; rating distribution shows 92% unfavorable and 3% positive per recent YourParkingSpace reviews.

Key Takeaways for Future Customers

  • Expect difficulty contacting customer service and slow responses.
  • Watch for billing issues, duplicate charges and refund delays on bookings or subscriptions.
  • App and website booking may fail; double-check registration details to avoid fines.

Negative Feedback / Risk Areas

  • Recurring customer complaints about billing, refunds and being charged repeatedly.
  • Unreliable website/app, failed payments, and lack of phone support.
  • Rolling monthly payments and owner payouts reported as problematic.

Positive Feedback

Users note plenty of good parking spaces and occasional successful bookings and resolved payment issues.

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Media from reviews

YourParkingSpace - Scam app
YourParkingSpace - Pulled into ***, venue closed, left ***. Nowhere to insert registrationYourParkingSpace - PCN141826****84YourParkingSpace - Cancellation and refundYourParkingSpace - Cancellation and refund - Image 2YourParkingSpace - ComplaintYourParkingSpace - Cancellation
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Eleanna Cii
map-marker Walthamstow, Waltham Forest

Extremely frustrating

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Couldnt get hold of anybody, made me actually scream out of frustration. A very terrible experience. Would not recommend to anyone.

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vanessa l Ocp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker York, York

Scam app

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AI Highlights
  • - Paid for parking via the app with reg, yet two fines; support refused after using the contact option, and payment shows but charges £120.
YourParkingSpace - Scam app

I already paid for parking on the app, entered my reg and now I've got fines for the 2 places I stayed and they refuse to help me.

When you book parking on this app you must enter your reg before you can pay.

I did the "contact us" and just got a flat rejection that made no sense. Said I needed to update my car details but the app never requested this or said I needed anything more than my reg for the booking???

Now I've got no support and £120 in parking fees. Great thanks for scamming me and taking £20 for the parking.

Why take my money for parking and then tell me I didnt actually have parking for my car even though it clearly shows on the app Ive paid for parking.

Pros:
  • Its easy to download
Cons:
  • Will say they cant help with appeals when you booked with them
  • It does actually save your car details
  • Doesnt tell you if more information is needed for booking

Preferred solution: I want them to get rid of the fine with Parkmaven so I dont have to pay the £120 fine.

User's recommendation: AVOID - If you do use the app make sure it shows ur car on the app and dont trust when you type in ur reg as this doesnt cover you!

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1 comment
Guest

For lack of a better word, I’ll just say it is interesting how certain services seem challenging and seem to skew quite high in certain countries. People in India seem unable to navigate public transportation, in South Africa they shop in-person, haphazardly, with no regard to prior research on return policies, in the US consumers shopping online never met a “check now to save” box they did not check only to sign up for monthly memberships and finally the UK seems populated with people who just can’t get a handle of legally parking.

Lynn B Aex

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Stoke-On-Trent, Stoke-On-Trent

Pulled into ***, venue closed, left ***. Nowhere to insert registration

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YourParkingSpace - Pulled into ***, venue closed, left ***. Nowhere to insert registration

Parked at a pub, realized the pub was closed, and there was nowhere to input the registration. Rang the filling day to the pub, but there was no reply. Rang the car park call; it can't be connected.

Pros:
  • Fine if venue open
Cons:
  • Not good if venue closed

Preferred solution: Notification that I’ll not be fined for pulling into the car park then leaving

User's recommendation: Park in road

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David A Rmk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sheffield, England

Request for payment confirmation

Issue resolved eventually, but very hard to communicate with the company via their website; no telephone contact details either.

Cons:
  • Very poor web site

Preferred solution: Payment confirmation

User's recommendation: Very difficult communication process

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Faisal K Ugz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hayes, Hillingdon

Enquiry about parking

I parked for around 5-7 minutes max to pick up a family member, so I was wondering if I was supposed to pay. I tried paying through the QR code, but there was no option for my duration.

Preferred solution: Answer

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Renessa Fri
map-marker Kensington, Royal Kensington And Chelsea

Fraud charges

AI Highlights
  • - Parked at Ilford Exchange car park from 12:45 to 14:35.
  • - The machine showed a £72 charge.
  • - The customer asked to be contacted.

Today I parked my car at 12.45 pm . I leave Ilford exchange car park at 14 .35 pm .

My car registration number was LD65KZG. BEFORE I LEAVE THIS CAR PARK I TRY TO GET MAKE A PAYMENT ON YOUR MACHINE. AT THE TIME YOUR SYSTEM SHOWED TO ME I HAVE TO PAY £72 . I DON'T KNOW WHY.

PLEASE CONTACT MY NUMBER 0796163**** . THANK YOU KIND REGARDS KANAPATHIPILLAI GANKATHARAN

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Jason C Hpp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Rye, East Sussex

Your Parking Space

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AI Highlights
  • - Prepaid 3 days parking via the platform, but received a PCN for the wrong site/postcode.
  • - Two sites share the same postcode; one isn’t listed.

I was staying at the *** in *** in May 2026. I prepaid my parking for 3 days at *** on the Your Parking Space website. I arrived and parked at the postcode given; the picture on the Your Parking Space site matched the site I had parked in. Three weeks later, I received a PCN for parking in ***, G3 8AZ. I appealed with *** and lost. *** said I had parked in ***, not ***, but I had the right postcode and right location as per the Your Parking Space website.

First of all, Your Parking Space denied they ran Hallmark, then admitted they do, despite Hallmark not being listed on the Your Parking Space site. They have 2 sites at the same postcode and same picture location on their website.

It is very confusing. I emailed Your Parking Space asking how I could be fined for parking in the space listed on their website and following the correct postcode and site photograph. They didn't care, not interested; just pay the fine was their attitude. Be careful with Your Parking Space when booking ***, ***, especially if staying at the *** in ***. They have two sites there, and one is not on their website.

Loss:
$60

Preferred solution: Full refund

User's recommendation: be careful when using Washington Street Car Park, Glasgow

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patrick c Daq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Salford, Salford

Dear Sirs, On Wednesday the 20th May...

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AI Highlights
  • - Signage shows free parking for 90 minutes.
  • - The app prevented payment and the car park appeared full; the driver will appeal the PCN.

Dear Sirs,

On Wednesday, the 20th of May 2026, I arrived at the [GEOGRAPHIC_DATA] in [GEOGRAPHIC_DATA]; the number is 12457.

The signs in the car park say free parking for 90 minutes. I was also visiting an elderly family member at [GEOGRAPHIC_DATA].

While in the hospital, I downloaded the app, signed up, etc., put in the location and my car details, and the app would not allow me to pay for my additional time; it kept saying the car park was full, and I was not able to make a payment.

If I do get a ticket, I will appeal it, as I have witnesses who saw that I couldn't go through on the app. I also have screenshots of the app; there will be details of me signing up to pay for my parking, but I was not able to complete it due to the app working inefficiently.

That is all I will say for now, but as I indicated earlier, I will not pay for any parking infringement and will fully reject and appeal any PCN parking ticket advice, etc., and I will be fully prepared to take it to an ombudsman or court or both.

Please advise.

[PERSON_NAME]

Cons:
  • App is woeful
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Faigy Awc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Stockton-On-Tees, Stockton-On-Tees

Rubbish

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Very poor tried to pay for parking but card frozen by bank and was unable to use cash has machine would not accept it when I tried calling was given a number that was wrong

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Andreea L Kzi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Payment

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I havent been paid. Tried to contact them via email, telephone (which seems to be a to lead me to nowhere!)

Preferred solution: Full refund

User's recommendation: Don’t bother

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Suzannah Ptg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Birmingham, England

Disgraceful

AI Highlights
  • - Booked London parking 2 weeks before; arrival found both spaces.
  • - -Missed event; no space owner contact; only a form to reach YPS; £20 credit offered.

Booked a parking space in London 2 weeks prior to an event.

When we arrived, the 2 spaces that we had a choice from were both taken.

The contact number for the space owner DIDNT exist and the only way I could contact Your Parking Space was via a contact form.

We missed out on the event, wasted fuel and our time!

YPS offered us £20 credit on the account as a good will gesture and have ignored my complaint emails asking for compensation!

I will never use them again, absolute scammers!

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Anonymous
map-marker Croydon, Croydon

Crap, hard to get hold of.

I can not log in to my account and the online chat with them is pointless, yet money has been taken already.

User's recommendation: Don't use

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Steve T Kfk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lytham St Annes, Lancashire

PCN141826****84

AI Highlights
  • - Reached Ops manager about a parking offence at Grosvenor Hotel, Stratford upon Avon; 28-day deadline applies; my booking changes before the offence were not applied.
YourParkingSpace - PCN141826****84

I have contacted the Operations manager regarding the alleged parking offence at the Grosvenor Hotel in Stratford upon Avon, and I have been told to contact yourselves again. They told me that this matter should have been dealt with within the first 28 days of the offence.

Considering how long it took for you to contact me, this would have been impossible.

I contacted yourselves online before the alleged offence took place to inform you of a change to my three bookings, and your company failed to alter my booking, which I was unaware of. I have proof of my three bookings and will not be responsible for your failure.

Preferred solution: Case dropping as threatening to take me to court

User's recommendation: Do not use this company

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1 comment
Guest

Have fun in court.

Anonymous
map-marker London, England

Terrible communications, use of AI bots

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It has been impossible to communicate with anyone at YPS effectively. They use AI bots to reply to everything and emails are sent to say will deal wth your email "swiftly" with no time management and you are then sent a vague email and no ability to talk to anyone!

User's recommendation: do not use - hopeless customer service.

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jasbir S Ldi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Inquiry

YourParkingSpace - Inquiry

I have parked on 11738 at 2:17 p.m. and ended the parking at 2:58 p.m., which is less than an hour.

But I paid that at the end of the parking.

But I saw that on the machine, I paid for the parking from the beginning. Is that an issue?

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Roger H Wdz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Halifax, Calderdale

I booked in Tuesday evening to park at...

I booked in Tuesday evening to park at *** 7am till 6pm on Thursday the11th of June. After paying it said you will be contacted shortly, of which there as been no reply. Can you please let me know what the situation is.

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