YourParkingSpace
YourParkingSpace Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
YourParkingSpace has a 1.4 star rating from 90 reviews, with 2% of users likely to recommend; consumers report high prices and widespread dissatisfaction, with many requesting a refund for billing or booking issues.
Key Takeaways for Future Customers
- Read recent YourParkingSpace reviews before booking and keep payment receipts.
- Expect difficulty contacting customer service and long refund delays.
- Monitor bank statements for duplicate or unauthorized charges.
Negative Feedback / Risk Areas
- Frequent reports of double or unauthorized payments and persistent billing complaints.
- Refunds often delayed or not processed after cancellations.
- Poor or automated customer service with no valid phone contact.
- Glitchy app and website UX causing mistaken bookings and incorrect receipts.
Positive Feedback
Some users found there are plenty of parking spaces available and a few cases where issues were eventually resolved for owners or customers.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
YourParkingSpace has a 1.4 star rating from 90 reviews, with 2% of users likely to recommend; consumers report high prices and widespread dissatisfaction, with many requesting a refund for billing or booking issues.
Key Takeaways for Future Customers
- Read recent YourParkingSpace reviews before booking and keep payment receipts.
- Expect difficulty contacting customer service and long refund delays.
- Monitor bank statements for duplicate or unauthorized charges.
Negative Feedback / Risk Areas
- Frequent reports of double or unauthorized payments and persistent billing complaints.
- Refunds often delayed or not processed after cancellations.
- Poor or automated customer service with no valid phone contact.
- Glitchy app and website UX causing mistaken bookings and incorrect receipts.
Positive Feedback
Some users found there are plenty of parking spaces available and a few cases where issues were eventually resolved for owners or customers.
Media from reviews
Liverpool, Liverpool
Extend booking
Have not had a response to my query which is disappointing Would have thought a simple resolution to resolve
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lytham St Annes, Lancashire
PCN141826****84
- - Reached Ops manager about a parking offence at Grosvenor Hotel, Stratford upon Avon; 28-day deadline applies; my booking changes before the offence were not applied.
I have contacted the Operations manager regarding the alleged parking offence at the Grosvenor Hotel in Stratford upon Avon, and I have been told to contact yourselves again. They told me that this matter should have been dealt with within the first 28 days of the offence.
Considering how long it took for you to contact me, this would have been impossible.
I contacted yourselves online before the alleged offence took place to inform you of a change to my three bookings, and your company failed to alter my booking, which I was unaware of. I have proof of my three bookings and will not be responsible for your failure.
Preferred solution: Case dropping as threatening to take me to court
User's recommendation: Do not use this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Ilford, Redbridge
Money us taken without my consent for parkkng
- - Paid by phone once; charges continue when parking at Oaktree Medical Centre.
- - Refund all charges; contact Mrs Myrna Babb, Tel 0790807****.
Zilch not answering calls no one yo speak to NOTHING RESOLVED
I paid by phone one time, and you keep taking money from my account every time I park by Oaktree Medical Centre. Now I am disabled, so I should not pay at all. Reg EA56VFX.
So you need to give back all the money taken.
Tel: 0790807****
Thank you,
Mrs. Myrna Babb
- Disabled driver
- Disabled persons
Preferred solution: Full refund
Chepstow, Monmouthshire
Don’t use as 5 years on and they still take FRAUDULENT PAYMENTS… bunch of ***
They take random payments from my current account although I have only used once 5 years ago they are ***
User's recommendation: Steer well clear of these scammers
Brent, Brent
To check a booking
- - Blue Ford LS58NXD illegally parked in the space at 13 Hadleigh Court, 245 Willesden Lane NW2 5RY.
- - Flat 14 booked; driver uses our space; remove cars.
A blue ford registration LS58NXD is illegally parked in the parking space belonging to 13, Hadleigh Court 245 Willesden Lane London NW2 5RY
Flat 14 has a booking with you already. The driver of the car claims that he has a booking for Flat 14s space for one month.
As he can not use flat 14 space which is already let by you, he is using my space.
Parking on our land breaks our lease. Please remove both cars.
The directors do not accept strangers renting car parking spaces on our property.Please contact me before I contact a solicitor or the metropolitan police:
- Letting of car parking spaces is in breach of the hadleigh court lease
Carlisle, Cumbria
I would like to pay for my parking.number 12082
The parking was out of order. I've tried to use the QR code with no success.
How can I pay for my parking at the Cumberland Infirmary? My number from the QR code is 12082.
Preferred solution: Just to pay
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Unreasonable charging at a multi-story car park
- - In Hull, QR for weekly parking led to a full weekly charge, not just time parked.
- - No marked weekly space in the car park; owner sets weekly fee.
Company fixed the issue and I have been provided with full refund. After contacting the car park owner, My parking space refunded the full charge. In addition the QR codes were removed.
I might but I will try to avoid them.
The QR code did say scan here for weekly parking, however once on the form, it appeared to be asking me what time I was leaving today. I therefore assumed that they would be only charged me for the time I had parked. I was wrong.
When I checked what I' had paid it was for the full week.
I contacted them via the app, their response was that the space I had paid for was specified by the owner a a weekly space. I asked as this was the case, could I return to the spot as often as I liked for a week, they said no.
To top things off, 25 mins prior to the time I'd put in as my exit time, they text to see if I'd like to extend my stay, for an extra charge!! I
I explained to them that it was a multi -storey car park with no space marked as a weekly spot. They basically said it was a weekly space commanding a weekly fee but you still have to specify when you are planning to leave. If you don't leave when you specify you will be charged more.
It makes no sense to me. A weekly space should be just that, expiring a week after you arrive.
It is a complete scam.
Yes, I should have checked the fee prior to confirming the booking, but why ask for a departure time if you are intending to charge for a week!! They passed the buck over to the space owner.
I've emailed the shopping center. It should be made clear that if you click on either the monthly or weekly QR codes, you will be charged a full month or week irrespective of the actual time you park.
Preferred solution: Make sure the pricing policy is clear
User's recommendation: Don't use the QR codes, avoid if possible
" I therefore assumed", you assumed wrong. Pay attention to what you're doing.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Wandsworth, Wandsworth
Unable to pay for parking
- - Unable to pay for parking due to pay machines not working.
- - Tried to scan QR code to pay 8:30–19:30; backtracking blocked.
Unable to pay for parking. Tried to scan QR code.
Trying to pay for the full day from 8:30 to 19:30.
Won't let me backtrack as pay machines that are usually working are not. Don't want to get fined when I am trying to pay!!!
- No pros
- Will not let me backtrack
Preferred solution: Full refund
User's recommendation: App is useless
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Charged for parking today for a car i don't have
- - Cannot contact the company; phone numbers invalid and the form fails.
- - They charged my bank today for a car I haven't had in years; I want refund.
I couldn't contact the company online or by phone, nothing worked all details were incorrect, maybe because I'm in the uk?Only when I left bad reviews on pissed did I get contacted by the company and got a refund and account closure. Give a bad review and if the company cares about their reputation they will contact you.
Your parking space charged me for a car I haven't had for over two years.I have tried everything and cannot get hold of them-all the phone numbers are invalid and the emails won't send, all the online forms don't work.The contact with them is non existent it seems designed in a way to make communication impossible- on purpose!!There is NO customer service!
This company is impossible to get hold of or speak to. They took money from my bank today for a car I haven't had for over two years.
I'm trying to get a refund, but nothing is working as far as contact—the phone numbers are all invalid, and the online form doesn't work. Seems to me to have been designed to be deliberately evasive!
User's recommendation: Don't give any of your bank account details
Elland, Calderdale
I paid at woolsops car park Halifax kiosk but money not deducted from my account
The kiosk seems to be having some issues. As I made the payment, the screen showed that the money was accepted, but the amount has not been deducted from my account.
Preferred solution: I have paid and as the amount not deducted I am apprehensive that I may receive a fine
Maidstone, Kent
Payment charged twice
Charged twice unable to resolve could not contact the company
I was charged twice and trying to contact the company provided difficult on the form as they wanted an iD number which I did not have as I had no receipt
User's recommendation: Get a recipe and check you bank statements
Sheffield, England
Forgot to pay for my parking due to stress of my 98 mum
- - I can't reach anyone; it's impossible.
- - My mum, 98, was rushed to A&E on Saturday.
- - I followed but had no purse, so I couldn't pay for parking.
I need to speak to some but that is proving impossible
No happy
My 98 year old mum was rushed to A&E on Saturday I followed but did not take my purse hence not able to pay for my parking mi have been every day since and obviously paid
This was genuine
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Newport, England
Complaint
- - Booked and paid for Premier Inn Newport parking; closed, forcing use of festival car park £40 and a long walk with a bad back and torn cartilage.
The company refunded me my original parking payment but are refusing to refund me the £40 extra I had to pay to park elsewhere
So far very poor
Booked a car parking space months in advance at the Premier Inn Newport for the Isle of Wight festival. Got a confirmation email days before.
Having spent over an hour in diversions to get to the car park, only to find that the car park is closed to the public as it's backstage in the festival! No access for the parking I had booked and paid for!
We then had to rejoin the diversion to park in the festival car park, which cost £40!!! And we had to walk a considerable distance with a bad back and torn cartilage.
Preferred solution: Full refund
User's recommendation: Don’t use this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancellation and refund
I cannot get to speak with anyone regarding a cancellation and refund. I earlier sent a message but to no avail with reference no. 289****.
Preferred solution: Full refund
User's recommendation: Your accessibility is needed especially with phone call.
Hey I’m in the same situation, did you manage to get through or even get your money back?
Congresbury, North Somerset
Easy purchase but no refund when space cancelled by owner
- - App is easy to use for finding parking.
- - Month space purchased; price incorrect, booking canceled.
- - Refund promised 5-10 working days but not received.
This app is easy to use to find parking options but I purchased a months subscription to a space only to be told by the owner the incorrect price had been displayed so they cancelled the booking. I received an email from Your Parking Space to say refund would be in 5-10 working days but this was in September and I;m still waiting.
Have contacted the company via the contact sheet twice but no response. No customer services number to speak to a person and whatsapp is just an AI automated service which sends you back to the contact form, ultimately rather unhelpful.
Currently thinking I've lost my money and feel the whole system is a bit of a joke. Is it a scam?
User's recommendation: Wouldn't currently recommend as feel it is untrustworthy and potentially could lose a lot of money.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerParking
- - Parking was booked 2 months ago, but the space was occupied on arrival.
- - My son had nowhere to park.
- - Refund was issued with no resolution for the space.
Very poor service. Parking booked 2 months ago.
On visit, occupied by other cars now. My son has nowhere to park now as he shifted to university assuming parking is reserved. Under immense stress. On raising the matter to resolve the issue with the space owner, they have just processed the refund with no resolution for the space.
Never ever use them. They just absolve themselves of their responsibilities.
Preferred solution: Apology
User's recommendation: Don’t use them. They are fraud
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Have fun in court.